The Enthusiastic Employee

David Sirota, Louis A. Mischkind,
and Michael Irwin Meltzer

Companies devote significant resources to dealing with problem employees. There are, however, a much greater number of workers who may not be outwardly troublesome, but nonetheless are indifferent. These workers do not put forth much effort nor do they expect much in return. Their unused potential is enormous.

To tap into some of this potential, many managers attempt to apply pressure to increase employee perfomance. Others organize motivational seminars. Sirota, Mischkind, and Meltzer argue that neither technique results in a lasting improvement; what is needed is to understand what workers really want and then to give it to them, thereby transforming worker indifference into enthusiasm. In their book, The Enthusiastic Employee, Sirota, Mischkind, and Meltzer use actual data (not fads or opinions) to identify what really motivates employees. Many of their research findings are opposite of what conventional wisdom might suggest.

The authors of The Enthusiastic Employee have written the following article that describes 33 common beliefs that they consider to be myths based on the results of their research.

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The Enthusiastic Employee
How Companies Profit by Giving Workers What They Want
by David Sirota, Louis A. Mischkind, and Michael Irwin Meltzer